Terms of Service

Effective date: October 20, 2026

These Terms of Service ("Terms") govern your use of prestigels.com and the truck dispatch services provided by Prestige Logistics Solutions LLC ("Prestige Logistics Solutions," "we," "us," or "our"). By using our website or services, you agree to these Terms. Please also read our Privacy Policy.

1. Our services

We provide truck dispatch services to owner-operators and small fleets. This includes finding and booking loads that match your equipment and lanes, negotiating rates, and handling paperwork such as rate confirmations, carrier setup packets, and detention, layover, and TONU claims.

2. Your authority and responsibilities

• You remain the carrier of record. You must hold your own operating authority (MC number) and required insurance. We do not provide authority or insurance.
• We do not take control of your operating authority or your bank account.
• You approve each load and rate before it is booked. We will not accept a load on your behalf without your sign-off.
• You are responsible for the safe and lawful operation of your equipment and for the accuracy of the information and documents you give us.

3. Fees

You may choose a flat weekly fee per truck or a percentage of each booked load, as shown on our Pricing page. There is no signup fee and no advance payment. Fees are as stated at the time you sign up unless we agree otherwise in writing.

4. No contract; cancellation

There is no long-term contract or minimum commitment. Either party may end the relationship at any time with one week's notice. Fees for loads booked before the end date remain payable.

5. Text messaging (SMS) program terms

• Messages: load details and availability, rate confirmation notices, pickup and delivery updates, paperwork reminders, and replies to your questions.
• Opt in: by checking the text-message consent box on our contact form, texting us first, or agreeing to texts when you speak with us. Consent is not a condition of purchasing any service.
• Frequency: message frequency varies depending on your active loads and requests.
• Cost: message and data rates may apply.
• Opt out: reply STOP at any time. You may receive one final message confirming your opt-out. You can opt back in by texting us or contacting us.
• Help: reply HELP, or contact us using the details in Section 9.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or lead generation.

6. No guarantees

Freight availability, rates, and earnings depend on market conditions and are outside our control. We work to keep your truck loaded, but we do not guarantee any number of loads, any rate, or any level of income.

7. Limitation of liability

To the fullest extent permitted by law, Prestige Logistics Solutions LLC is not liable for indirect, incidental, or consequential damages, or for lost profits, arising from your use of our website or services. Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.

8. Changes

We may update these Terms from time to time. The effective date above shows when they were last changed. Continued use of our services after a change means you accept the updated Terms.

9. Contact us